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our team
Whether you're a customer, shareholder, journalist or potential partner, we're here to help. Find the right contact below.
Contact details
Get in touch
Main contact
Telephone
+4474186222062
Email
surety.bond@boic-cswt.com
Lines open
Monday–Friday, 8:00–18:00 GMT
Offices
UK
1 B&O Tower, London EC2Y 9HN
Ireland
Marine House, 2 B&O Plaza, Dublin 1
Canada
88 Insurance Street, Toronto ON
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FAQs
Common questions
What are your opening hours?+
Our switchboard is open Monday to Friday, 8:00 to 18:00 GMT. Our online services are available 24/7.
How quickly will you respond?+
We aim to respond to all enquiries within two working days.
I have a claim — who do I contact?+
If you have a claim, please contact our claims team using the phone number on your policy documents, or visit the claims page.
Can I visit your offices in person?+
Yes. Our offices are open by appointment Monday to Friday, 9:00 to 17:00. Please email us to arrange a visit.
Response times
We aim to respond to enquiries within two working days. For urgent matters, please use the phone numbers above.
Registered office: British and Overseas Insurance Company Limited, 1 B&O Tower, London EC2Y 9HN. Registered in England & Wales No. AC000657.