Your data,
your terms
A simple promise about how B&O Insurance collects, uses and protects your personal information as a UK customer.
What you can expect from us
Be transparent
We'll always be clear about what data we collect and why, in plain English.
Keep it safe
Your data is protected with industry-leading security and access controls.
Use it fairly
We only use your data to serve you better — never in ways you wouldn't expect.
Put you in control
You can access, correct or delete your data at any time, easily.
Never sell your data
We never sell your personal data to third parties. Ever.
Listen and learn
Your feedback helps us improve how we handle your data.
The choices you have
See your data
Request a copy of the personal data we hold about you, free of charge.
Correct your data
Ask us to fix any information that's inaccurate or out of date.
Delete your data
Request deletion of your data where we have no legal reason to keep it.
Opt out of marketing
Stop marketing communications at any time, without affecting your policy.
To exercise any of these rights, contact our Data Protection team at dataprotection@bandoinsurance.com or write to us at 1 B&O Tower, London EC2Y 9HN. We'll respond within one month, as required by law.