Our social
moderation guidelines
The rules that keep our social channels a safe, respectful and useful space for everyone.
Be respectful
We welcome constructive debate but will not tolerate abusive, offensive or defamatory content, or content that discriminates against any individual or group.
Personal attacks on other users or our colleagues will be removed.
No spam or advertising
Please don't post spam, advertising or irrelevant content on our channels. Such content will be removed.
Please don't share your personal or financial information publicly, including policy numbers or bank details.
No confidential information
Never share confidential or commercially sensitive information on our public channels. Contact us privately through official channels instead.
How we moderate
Our team monitors channels during UK business hours. We may remove content that breaches these guidelines and block repeat offenders.
If you see content that concerns you, please report it to us via our contact page.
Contacting us
Questions about these guidelines can be sent to pressoffice@bandoinsurance.com.